Do you consent to receiving Google Analytics cookies? We use these to aid in improving and maintaining our website. This site also requires other cookies to function correctly. More information.This site requires Javascript to function correctly

Cookies and your privacy

In accordance with the ICO's EU e-Privacy Directive and to help protect your privacy we are making you aware of the use of cookies on this site.

The only cookies used to track your behaviour on this site are those used in Google Analytics. Google Inc are members of the US Safe Harbor Scheme. This scheme allows the transfer of data from within the EEA to countries that are outside of the EEA without having to enter into a specific data transfer agreement. Companies that sign up to the scheme are deemed to provide adequate protection for personal data transmitted from Europe. Google Inc's registration is at http://safeharbor.export.gov/companyinfo.aspx?id=10543.

For more information on the cookies set by Google Analytics please go to: http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html.

This site also makes use of other essential Anonymous cookies, and the site won't work as expected without them. If you don't accept these anonymous cookies some features of the site may be unavailable.

Please note disabling Goolge analytics will prevent us from gaining accurate insights into the use of this site and hinder future improvements.

UKAuthority.com's full privacy statement.

UKAuthority.com

Trusted. Independent. Public sector technology news.

ITU Live
eForms in a Digital Britain - Intelligent forms and efficient service delivery

December 2009
eForms in a Digital Britain - Intelligent forms and efficient service delivery

Our roundtable debate - broadcast live over the web - on the findings of LGITU magazine's research into electronic forms.

In the research, across local and central government, two findings leap out:

  • 96% of respondents believe that eForms can cut the cost of processing customer transactions
  • Just 58% believe that eForms can be easily integrated with existing back office systems

Interviewees from BIS, the MoJ, Hampshire County Council and Adobe explore both the findings and their own experiences in implementing large scale eForm projects. The panel agreed that full integration with back office systems was key to delivering savings. It was indeed difficult to achieve back end integration - requiring open and honest analysis of process workflows and forward planning - but the results that could be achieved in terms of savings and service transformation are more than worth the task.

In the face of savage cuts in future public sector budgets, I feel that this debate is both timely and fascinating. My panel includes:

  • Craig Belsham, Head of PSC Delivery, EU Services Directive Implementation Team - Single Point of Contact - Department for Business, Innovation & Skills
  • Nigel Kelly, e-Working Project Manager, Access to Justice Group Ministry of Justice
  • Nigel Kelly, e-Working Project Manager, Access to Justice Group Ministry of Justice
  • Berwyn Jones, Senior Account Manager for Government Adobe UK
Informed Communications Ltd. 2013 ©  |  Terms Of Use  |  Privacy Statement