|Webconferencing: cost effective and green replacement for face-to-face meetings?|
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Webconferencing: Sophisticated collaboration tool? Or cost effective and green replacement for face-to-face meetings?
- Dr Joel Smith, Head of Information Systems, The Food and Environment Research Agency
- Andy Jones, Senior Learning Consultant, Thomson Reuters
- William Cawthorne, Business Development Manager, Adobe Connect, Adobe UK
- Helen Olsen, Managing Editor, ITU and UKauthorITy.com
|Audience Live poll results:|| |
|Can video and web conferencing technology help the public sector to cut meeting and travel costs?||Yes: 92%|
|Can video and web conferencing technology help the public sector to cut costs related to learning and development?||Yes: 100%|
|Can video and web conferencing technology help the public sector reduce its carbon footprint?||Yes: 100%|
|What is the main block to the use of video and web conferencing in your organisation?||Culture: 75%|
|Will video and web conferencing become more commonplace within the public sector over the next two years?||Yes: 89%|
Highlights from the interview include the following:
|02.10||Why did FERA use web and video conferencing? £30,000 worth of savings, for an annual outlay of £10,000 with a hosted service (via PGi).|
|06.30||How long has Thomson Reuters been using this? For eLearning? And for video / web conferencing? Virtual teams around the world, learning and working together - saving "a huge amount".|
|11.20||What costs are involved in setting up and running web and video conferencing? Hosted or In-house? Benefits of a low cost route via hosted / cloud services.|
|14.24||Bandwidth - what is the burden? Hosted vs In-house.|
|15.40||Added value from existing operations by adding video and web conferencing to the mix.|
|16.20||News ways of working and 'business as usual' - despite travel disruption or travel bans.|
|17.50||US Department of Defence - 5.3 million Adobe Connect users across the globe (300,000 at any one time) sharing knowledge on eg IEDs on the ground in Afghanistan and rolling out rapid/life saving training. |
|21.50||Best starting point? Start off with a hosted solution and grow - prove the solution, change behaviour and explore the possibilities.|
|23.15||Adobe's experience during the recession - travel restrictions and focus on using web and video conferencing to maintain contact and build relationships. "A 120% increase internally of Adobe Connect during the travel restrictions" turned in to "a continuing trend despite current relaxing of restrictions". A permanent change in travel and meeting habits.|
|25:35||How do you change culture so that people look first to web/video conferencing rather than face-to-face meetings? Different generations and the take up of new technologies; building on relationships, virtual teams and comfort zones - a mix of meeting alternatives.|
|30:20||Necessity for change. "There is no way in Thomson Reuters that we can always travel around the world." |
|29:30||How does the technology change the learning environment? From body language to interacting with the audience in different ways - involving the participants - requires a mind shift from traditional presentations.|
|34:35||Encouraging change: A gradual journey with external drivers (cost) will lead this to become 'business as usual'. Leadership, however, is essential.|
|38:15||Quality of user experience: The power of the technology and the quality of its use are key factors in encouraging uptake.|
|40:30||People like to travel! Physical travel and face to face meetings will never be replaced, but cutting costs essential, plus the technology gives added flexibility for mobile and flexible working.|
|43:45||Tools to track cost savings and carbon reduction from web and video conferencing: £6,500 savings from those viewing this webcast live compared to travelling to London to hear the interview today.|
|45:50||Panel's advice to the public sector - should they try this technology? "Yes, the return on investment, especially with a hosted solution, is rapid." "We need to think about doing things differently, this technology should be part of the toolkit..." "It is a tool for knowledge sharing, collaboration and communication." "It can change the way we work."|
For more information about appearing on, or sponsoring, ITU Live, contact Helen Olsen here.