|Online Citizen and Business Services|
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Thursday 17th February 2011
Online Citizen and Business Services
Digital champion, Martha Lane Fox, has urged an 'e' Revolution, and in November called for online to become "the first point of contact" for public services. Cabinet Office minister, Francis Maude, has convened a ministerial working group on digital to investigate the feasibility of a move to one, single, government domain - based on "agile shared web services".
There is little doubt that online and digital services can help the public sector to survive this current Age of Austerity - view our fascinating discussion on the future direction of online and digital public service delivery with Guy Ker, Publishing Director at Directgov, and Dominic Cain, Head of Client Services at the London Borough of Southwark ('One Touch' approach to citizen service delivery).
On the panel:
- Dominic Cain, Head of Client Services at the London Borough of Southwark ('One Touch' approach to citizen service delivery)
- Guy Ker, Publishing Director at Directgov
- Gilles Polin, Adobe's European Head of Government Solutions
- Helen Olsen, Managing Editor, Informed Publications