Vdieo: Local Digital Transformation - Redesigning complex services with digital delivery

Martin Ferguson, director of policy and research at public sector IT association Socitm, talks about how complex services are being reformed for the citizen with the mantra of simplify, standardise and share.

Watch the presentation below:

Presentation slides

For more presentations from the UKAuthority Local Digital Transformation events click here or to read our briefing paper, 'Back from the cliff edge: digital transformation in local government' click here.