Herefordshire and Worcestershire Health and Care NHS Trust has implemented a workflow tool to improve the management of beds and patients within the hospitals managed by the trust.
The trust provides mental health and learning disability services in both Herefordshire and Worcestershire, operates community hospitals and nursing for children and specialist dental and sexual health in Worcestershire. The implementation of the Miya Precision workflow technology forms stage one of the stepped modernisation programme the trust is working on.
It plans to reduce the volume of manual tasks for bed and patient administration. A real time view of bed capacity and pending active discharges replaces administrators at the trust having to depend on email and phone calls.
Herefordshire and Worcestershire Health and Care NHS Trust said the Miya Flow technology from Alcidion provides the organisation with journey boards of patient journeys. It has integrated its clinical data into the application as part of plans to improve decision making and the patient experience.
Visibility and oversight
“A benefit of note has been the real time visibility and enhanced operational oversight of the patients journey from admission to planning a safe and effective discharge,” said Kath Stanbra, associate director of Countywide Community Services at the trust.
The trust said it plans to use the Miya Command and Alcidion Patientrack electronic observation and early warning technologies in the next stages of its modernisation.
