UKA correspondentTuesday 19 December 2017

UKAuthority Return of the Bots: How can artificial intelligence, machine learning, chatbots and robotic process automation be harnessed by the public sector for the public good?

Event hub: Presentations and videos from our event looking at how artificial intelligence (AI), machine learning, robotic process automation and bots can be used to help transform the business of public sector service delivery.

Aritificial Intelligence could take public sector transformation further than anyone thought possible.  

Digital leaders shared progress and ambitions in harnessing the new technology - exploring how it can best be used by the public sector for the public good.

UKAuthority's event, supported by Microsoft, Nice Ltd, NDL and Vanad Enovation, looked at how AI is helping to inform decision making, interact with citizens and drive efficiencies. It also examined the challenges in implementing these tools and discussed what may be coming next in the AI revolution.

Delegates heard from speakers from organisations including the Department for Digital, Culture, Media & Sport, the Cabinet Office, Big Innovation Centre, TechUK and Newcastle City Council.

Watch the overview video below:

Presentational videos and slides from the day are available below. 

Supporting Artificial Intelligence in the UK - Ben Hawes, emerging digital technologies team, DCMS



The AI Revolution is at Speed! But where are Britain’s bots and robots? - Professor Birgette Anderson, ceo and co-creator, Big Innovation Centre



Making the UK AI Ready - Sue Daley, Head of Programme – cloud, data, analytics and AI, TechUK



Augmented humans - Tim Kidd, former head of digital delivery, Enfield Council / Microsoft, and Tim Gregson, chief technology officer, Microsoft


RPA Centre of Excellence - Chris Hall, deputy chief commercial officer, Cabinet Office



RPA, machine learning and AI - Gareth Hole, solution sales manager, Nice Systems UK Limited



Transformers, robots in disguise - Joe Bradshaw, ICT solutions analyst, Newcastle City Council



RPA in the real world - Declan Grogan, managing director, NDL



RPA benefiting patients & staff at Warrington & Halton NHS Foundation Trust - Neil Spencer, client executive, Vanad Enovation



Key Lessons Learnt from RPA Implementations - Peter Flood, business development manager, Vanad Enovation



Ethics and AI in the public sector - Helen Olsen Bedford, publisher, UKAuthority



The event followed on from  UKAuthority's ‘Rise of the Bots’ event in June 2017. To read more about this event click here.